Gurnee Cell Phone Repair
Gurnee Cell Phone Repair by 911 Tech Repair

Cell Phone Repair – Gurnee, IL

Gurnee Cell Phone Repair

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As a resident of Gurnee, Illinois, keeping your smartphone in working order is essential for navigating both your personal and professional lives. However, when your phone experiences damage or technical issues, finding a reputable local repair shop you can trust can prove challenging. Look no further than 911 Tech Repair, your trusted local cell phone repair experts for Gurnee cell phone repair.

Gurnee cell phone repair manufactures we fix

Your Local Gurnee Cell Phone Repair Experts

At 911 Tech Repair, our technicians are highly trained and certified to repair all major smartphone, tablet, and cell phone brands. We use only premium parts and tools to ensure high-quality repairs and longevity of service. Our cell phone repair shop is located near Gurnee, allowing us to provide prompt, affordable repair solutions for residents throughout the area.

When your critical communication or productivity device is damaged or malfunctioning, we understand the urgency to get it back up and running. We strive to complete most repairs within 30 minutes so you can stay connected to the people and information that matter most. Our services include:

  • Cracked screen replacement

  • Battery replacement

  • Charging port repair

  • Headphone jack replacement

  • Water damage repair

  • Software issues and glitches

  • And much more

We handle both software- and hardware-related problems to fully revive your mobile device. Don’t hesitate to bring your phone or tablet in for an assessment and quote. We’re happy to evaluate the issue, discuss various solutions, and provide an estimate of costs upfront before performing any repairs. Transparency and efficiency are priorities for our business.

When you need professional, affordable cell phone repair near Gurnee or the surrounding area, turn to the experts at 911 Tech Repair. We look forward to restoring your device and ensuring many more years of reliable use. Stop by our shop or give us a call today to learn more about how we can resolve your cell phone troubles. We’re here to help get you reconnected as promptly as possible.

Common Gurnee, Illinois Cell Phone Issues We Repair

At 911 Tech Repair, our skilled technicians are proficient at diagnosing and repairing a wide range of cell phone issues. Some of the most common problems we address include:

Cracked or Broken Screens: Accidents happen and screens often take the brunt of the damage. We can replace your cracked or shattered screen to have your phone looking as good as new.

Battery Replacement: If your phone’s battery life has significantly decreased or it’s no longer holding a charge, we can install a high-quality replacement battery to restore performance.

Charging Port Repair: A damaged or malfunctioning charging port prevents you from powering up your phone. We can repair or replace the charging port to get your phone charging again.

Software Issues: Glitches, freezes, and crashes can often be resolved by performing a hard reset, software update, or factory reset on your phone. We can troubleshoot and fix software problems to get your phone operating properly again.

Storage Memory Failures: When your phone’s internal storage becomes corrupt or fails, you may experience data loss, apps crashing, photos disappearing, or other issues. We can attempt to recover and repair your storage memory or perform a memory upgrade.

Liquid Damage Repair: Accidental spills are a common cause of cell phone damage. We use advanced diagnostics to assess the extent of the damage and perform repairs necessary to salvage liquid-damaged phones. Full phone restoration may require replacement of major components.

In many cases, we can have your phone back up and running within 30 minutes. And if we can’t fix the issue, you’ll only be charged for the diagnostic. We stand behind our work with a 90-day warranty on parts and labor. Call or visit us today for all your cell phone repair needs.

Cracked Screen Repair for iPhones, Galaxies, and More

At 911 Tech Repair, our technicians are highly trained in repairing cracked screens on all major smartphone brands and models. We understand how frustrating a cracked screen can be and aim to remedy the issue as quickly and affordably as possible for our customers.

When a phone screen sustains damage, it is critical to have it repaired promptly to avoid injury and to prevent the crack from worsening, which could lead to further screen failure or internal phone damage. Our technicians meticulously open the phone housing, remove the damaged screen, and install a high-quality replacement screen that meets or exceeds the original manufacturer’s specifications.

911 Tech Repair is an authorized parts reseller for companies like Apple, Samsung, and Google, so you can rest assured we use authentic, warrantied parts for your repair. We offer same-day service for most cracked screen repairs and provide a 90-day warranty on parts and labor. Our goal is to have your phone looking and working as good as new after a cracked screen repair.

The cost for a cracked screen repair will vary depending on your specific phone model and the extent of damage. We provide free estimates and the total charge will be determined once our technician has fully assessed your phone. Cracked screen repairs typically range from $50 to $300 depending on the make, model, and condition. We work to provide the most affordable pricing without sacrificing quality or service.

Don’t live with an annoying cracked screen for another day. Bring your damaged phone into 911 Tech Repair for a fast, affordable cracked screen repair by our highly-skilled technicians. We service all major smartphones including iPhones, Galaxies, Pixels, and more. Our goal is to get your phone back in like-new working condition as promptly as possible.

Fixing Water Damage on Phones near Gurnee, IL

As a cell phone repair shop serving Gurnee, Illinois, 911 Tech Repair is well-versed in repairing water damage on smartphones and tablets. If your device has been exposed to water or other liquids, do not turn it on. Bring it to us as soon as possible so we can assess the damage and perform necessary repairs to get your phone working again.

Diagnosing the Damage

Our certified technicians will perform a comprehensive diagnostic of your water-damaged device to determine which components have been impacted. We check connections, ports, speakers, microphones, cameras, and all other phone parts for signs of corrosion or short-circuiting. Using specialized tools, we can detect even minor water intrusion not visible to the naked eye.

Drying and Cleaning

Once we have diagnosed the issues, we disassemble your phone to dry all parts and clean any residue left behind from the water or other contaminants. We use 99% isopropyl alcohol and soft microfiber cloths to gently wipe down and decontaminate all components without causing further damage. All parts are then left to air dry to evaporate any remaining moisture before reassembly.

Replacing Damaged Parts

In some cases, drying and cleaning may not be enough, and certain parts like the logic board, battery, charging port or other components may need to be replaced. We keep a wide range of high-quality replacement parts on hand for most major phone brands and models. Our technicians are experts in micro-soldering and repair, allowing us to replace even the smallest parts on your phone’s logic board or other interior components.

Software Restore

Once your phone’s hardware has been repaired or replaced and fully dried, we can perform a software restore to reset your device to factory defaults. This will wipe your phone clean and reinstall the latest operating system. While data loss can occur, software restore is often needed to clear any software issues caused by the water damage and ensure your phone is functioning properly again.

With 911 Tech Repair’s professional water damage repair services, you have the best chance of reviving your water-logged phone and recovering contacts, photos and other important data. Our expert technicians have the skills, experience and proper equipment to diagnose, repair or replace any parts on your device and get you reconnected as quickly as possible.

Charging Port and Battery Replacement Services

911 Tech Repair offers replacement services for both charging ports and batteries on all major cell phone brands. When your charging port is damaged or your battery is no longer holding a charge, we have the parts and expertise to get your device back up and running.

Charging ports, also known as USB ports or power jacks, can become damaged over time through normal wear and tear or due to accidental damage. Symptoms of a damaged charging port include difficulty connecting the charger, the charger falling out easily, the phone not recognizing the charger is connected, or the phone charging slowly. Our technicians will examine your phone to determine if the charging port needs to be repaired or fully replaced.

Rechargeable lithium-ion batteries naturally lose capacity over time and through charge cycles. As batteries age and degrade, you may notice your phone battery draining more quickly, the phone turning off even though the battery indicator shows charge remaining, or the phone taking longer to charge. At 911 Tech Repair, we offer high-quality replacement batteries for all devices to restore your phone to like-new performance and battery life.

Battery Replacement Process

To replace your phone’s battery, our certified technicians will:

  1. Power down your phone and disconnect the charger.

  2. Open the phone casing to access the battery compartment. We use precision tools and techniques to open your phone without causing any damage.

  3. Remove your phone’s existing battery and properly dispose of it according to regulations.

  4. Install a new high-quality replacement battery that meets or exceeds the original specifications.

  5. Reseal and reassemble your phone to ensure it is functioning properly.

  6. Perform diagnostic tests to confirm the new battery is charging and discharging as expected before returning your phone.

With a new replacement charging port or battery from 911 Tech Repair, your phone will once again charge reliably and hold a strong, long-lasting charge. Contact us today to schedule your charging port or battery replacement service. We strive to provide the highest quality parts and expertise for all your cell phone repair needs.

Data Recovery for Water Damaged Phones

Once water damage has occurred to a cell phone, quick action is required to potentially recover data and functionality. As soon as possible, power down the phone to avoid short circuiting and remove the SIM card, if possible. Do not attempt to turn the phone back on.

Bring the phone into 911 Tech Repair as soon as possible so our data recovery specialists can evaluate the extent of the damage. We utilize state-of-the-art tools and techniques to extract data from waterlogged devices. The sooner we can begin the recovery process, the higher the chance of retrieving contacts, photos, messages and other important information.

Our data recovery process involves disassembling the phone to access the internal memory and logic board. We gently clean and dry all components to remove corrosion and then attempt to temporarily revive the phone to image its storage media. The data is extracted and transferred to a working phone or other storage device as specified by the customer.

In many cases, we are able to recover most or all data and also repair or replace damaged parts to restore full functionality to the phone. However, the more time that elapses between water damage and data recovery, the lower the success rates become. For the best chance of data recovery from a water damaged cell phone, bring it into 911 Tech Repair as soon as possible. We offer emergency walk-in service and also repairs by mail for customers outside of our area.

While data recovery can be an expensive process, we work to provide affordable and transparent pricing. We conduct a free diagnostic to determine the potential for data recovery before beginning any paid services. We understand the value of your data and messages, so we make every effort to recover as much information as possible from your damaged device. If data cannot be retrieved, we do not charge any fees for the recovery attempt.

911 Tech Repair has been providing professional cell phone and electronics repair near Gurnee since 2011. Our certified technicians have extensive experience recovering data from water damaged phones and other devices. We offer a 90-day warranty on all data recovery services as well as repairs and parts. Please contact us for an evaluation and quote for your water damaged phone. We will work quickly and carefully to recover as much of your data as possible.

Same Day Repairs for Fast Service for Gurnee

At 911 Tech Repair, we understand the importance of a functioning mobile device in today’s fast-paced world. Our technicians are proficient at completing most repairs on site within 30 minutes. We offer same day service for screen replacements, battery replacements, charging port repairs, and other common fixes to get your smartphone working again promptly.

Our repair experts utilize high quality parts and tools specifically designed for your device make and model. We source replacement screens, batteries, charging ports, and other components from reputable suppliers to ensure compatibility and longevity. All parts come with a limited warranty for your peace of mind.

For more complex issues like water damage, software glitches, or other internal repairs, we may need additional time to diagnose and resolve the problem. However, we will provide you with an upfront estimate of the work needed and turnaround time required before beginning any repair. We understand that cell phones contain sensitive data and personal information, so we take great care to handle each device discreetly and securely.

Customer satisfaction is our top priority. We strive to complete each repair correctly the first time and return your device in like-new working condition. However, if you experience any problems or concerns with a repair within 90 days, please bring it back to our shop and we will address the issue free of charge. Our friendly staff is always here to help should you have any questions about caring for your cell phone to maximize its lifespan.

We invite you to visit our conveniently located store in Gurnee, IL to experience our fast, affordable, and professional cell phone repair services. Walk-ins are welcome, though appointments are recommended for same day service. Don’t wait to get your smartphone back up and running – 911 Tech Repair is here for all your device repair needs!

Why Choose 911 Tech Repair Over Big Box Stores and Malls?

There are several advantages to using 911 Tech Repair for your cell phone repairs versus large retail chains:

Specialized Expertise

Our technicians are highly trained and certified to repair all major smartphone brands and models. We stay up-to-date with the latest devices and software to ensure prompt, effective repairs. Large retailers employ general technicians who lack the specialized knowledge to properly assess and fix complex cell phone issues.

Quality Parts

We use only authentic, manufacturer-approved parts to guarantee repairs meet strict quality standards and do not void your device’s warranty. Big box stores frequently use low-cost, aftermarket parts that can reduce functionality or damage your phone.

Personalized Service

As a local, family-owned business, we provide attentive, customized service. Our technicians will thoroughly diagnose your phone’s problem, clearly explain repair options, and answer any questions to ensure you receive the best solution for your needs. You are more than just another number at 911 Tech Repair. Large chains prioritize high volume over high quality, often rushing through repairs or using a one-size-fits-all approach.

Affordable and Transparent Pricing

We offer fair, honest pricing with no hidden fees. All parts and labor costs are included in our upfront quotes. We also regularly run specials and discounts for new and returning customers. Major retailers frequently charge excessively high prices due to corporate markups and a lack of price transparency.

Data Privacy and Security

Customer data privacy and security is our top priority. Our technicians follow strict procedures to wipe all personal information from devices before and after repairing them. Big box stores have been known to compromise customers’ sensitive data due to poor data handling practices.

For prompt, affordable cell phone repairs from industry experts you can trust, choose 911 Tech Repair. We have been serving the Gurnee area since 2001 with a commitment to superior service and value. Call or visit us today to experience the difference.

Frequently Asked Questions About Our Gurnee Cell Phone Repair Services

What types of cell phone repairs do you offer?

We offer repair services for a wide range of issues affecting today’s smartphones and tablets. This includes:

  • Screen repairs and replacements for cracked or damaged screens. We can replace just the glass lens or the entire LCD display depending on the level of damage.

  • Battery replacement for devices with drained or malfunctioning batteries. We source high-quality OEM or equivalent replacement batteries to restore your device’s battery life.

  • Charging port repairs for devices with damaged or non-functioning charging ports. We can either repair or replace the port to get your device charging again.

  • Camera repairs and replacements for non-working front or rear-facing cameras.

  • Speaker and microphone repairs to restore sound functionality.

  • Button replacement for non-responsive volume, power or home buttons.

  • Software issue diagnosis and repair. We can diagnose and fix common software problems like system crashes, freezes, and glitches.

  • Water damage diagnosis and repair. We use specialized tools and techniques to assess the level of water damage and perform repairs to salvage as much of the device as possible.

  • And more. We offer additional minor repairs and part replacements to address various other issues. Please contact us to inquire about any smartphone or tablet repair needs not listed here.

Do you offer warranty on your repair services?

Yes, we offer a 90-day limited warranty on all parts and labor for the repairs we perform. This means if the same issue arises again or a different issue results from our work within 90 days, we will re-repair your device at no additional cost. Certain exclusions may apply for accidental or liquid damage. We use high-quality parts and certified technicians to minimize the chance of repeat repairs needed.

How long will my repair take?

Repair turnaround time can vary depending on the specific issue, parts needed, and device model. Many common repairs like screen replacements, battery swaps, and charging port fixes can often be completed within 30 minutes to 1 hour. More complex repairs may require additional diagnostics and parts ordering, increasing turnaround time to 1 to 2 business days. We strive to complete all repairs as promptly as possible while also delivering professional, high-quality work. You can expect an estimate of the turnaround time when dropping off your device.


In the increasingly connected world we live in, having a functional smartphone is practically a necessity. When your phone breaks or malfunctions, it can significantly disrupt your daily life and productivity. Rather than purchasing an expensive replacement or settling for a subpar solution, turn to the professionals at 911 Tech Repair. Their certified technicians have the experience, skills, and tools to get your phone back up and running as quickly as possible. With their affordable rates, fast turnaround times, and lifetime warranties, 911 Tech Repair for Gurnee cell phone repair is the clear choice for all of your cell phone repair for Gurnee and surrounding areas. Don’t delay – contact them today so you can get reconnected and back to living your best life.


Gurnee Cell Phone Repairs

Apple iPhone Cell Phone Repair

Apple iPhone Cell Phone RepairiPhone 4, iPhone 4s, iPhone 5, iPhone 5s series, iPhone 5c, iPhone 6 series, iPhone 6s series, iPhone 7 series, iPhone X, iPhone 8 series, iPhone XR, iPhone XS series, iPhone 11 series, iPhone 12 series, iPhone 13 series, iPhone 14 series, iPhone SE Series, iPhone 15 series

Samsung Galaxy Cell Phone Repair

Samsung Galaxy Cell Phone Repair Galaxy S (Super Smart) series, Galaxy Z (Zen) series, Galaxy Note series, Galaxy A (Alpha) series, Galaxy M (Millennial) series, Galaxy F (Fun/Flipkart) series, Galaxy XCover series

Google Pixel Cell Phone Repair

Google Pixel Cell Phone RepairPixel 5, Pixel 5a 5G, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8, Pixel 8 Pro

Motorola Cell Phone Repair

Motorola Cell Phone RepairsRazr 40, Razr+, Moto Edge, Moto G Power, Moto G Pure, Moto G Stylus  5G, Moto Z3, Moto Z4, Moto G Play, Moto 9 Power, Moto G9 Play, Moto G8 Stylus, Moto G7, G8, G9 Power, Moto Rugby, Moto Surf, Moto 5G

LG Cell Phone Repair

lg cell phone repairThinQ G7, ThinQ G8, ThinQ V60 5G, G8X, Velvet 5G, G7 One, V40, V50, Q70

Other Makes & Models

cell phones we repair OnePlus, HTC, Sony, Microsoft, Nokia and Blackberry.We repair all makes and models of cell phones including OnePlus, Huawei, HTC, Nokia, Blackberry, ZTE , and more

Cell Phone Problems We Fix:

cell phone repairCracked Screen, Digitizer, Damaged LCD, Dead Battery, Charge Port Repair, Broken Power Button / Home Button, Broken Headphone Jack, Water Damage, Broken Camera, Broken Speaker/Microphone, Data Recovery, Unlocking