Cell Phone Repair and Computer Repair

911 Tech Repair Company — cell phone repair and computer repair in Crystal Lake and Grayslake, is owned and operated by Level III mobile repair technicians and A+ computer repair technicians who are passionate about their work.

We know professional assistance for computer repair and cell phone repair is crucial. Our expert technicians have the knowledge and experience to diagnose and resolve any complex issues effectively. Additionally, our professional repair services offer warranties and guarantees, providing peace of mind to our customers.

We Offer: Affordable, low-cost cell phone repairs and computer repairs. Repairs are completed while you wait, or the same day in most cases.

We repair all manufacture makes and models of computers, cell phones and other mobile devices.

Cell Phone Repair

Apple iPhone, Samsung Galaxy, Google Pixel, Blackberry, HTC, LG, Motorola, Nokia, Sony, ZTE, others.

Laptop and Desktop Computer Repair

Acer, Alienware, Asus, Custom Builds, Dell, Gateway, HP, Lenovo, MacBook, Panasonic, Toshiba, Samsung, Sony, VAIO, others.

Tablet Repair

Apple iPad, Samsung Galaxy, ASUS,, Nexus, , Kindle, Nook Nexus, Sony, Microsoft Surface, others.

MP3 Player Repair

  iPod Classic, iPod Nano, iPod Touch, iPod Shuffle, Zune, others.

Game System Repair

Xbox, Playstation, Nintendo, Custom, others

Photo Camera Repair

Reliable Photo Camera Repair Services

Photo Camera Repair

Lens, shutter, water damage, main board, mechanisms, charging, LCD, flash, etc. Nikon, Sony, Olympus, Canon and more.

Tablet Repair

Tablet Repair Services: Get Your Tablet Back in Action

Tablet Repair

Cracked screens, water damage, camera, charging, audio and more. Apple iPad, Samsung Galaxy, Microsoft and more.

Other Repairs

Electronics Repair Services: Quality Solutions for All Your Device Needs

Other Electronic Repairs

Bluetooth Speaker Repair, Global Positioning System (GPS) units, Headphone Repair, Media Player Repair, Smart Home Devices, Miscellaneous Electronics

What our customers say:

Excellent4.5 Based on 596 reviews fromgoda zmudagoda zmuda ★★★★★ Excellent service!! Been here twice because I needed to get a full screen repair for my iPhone 11 and never was disappointed. I don’t remember the name of the guy who worked on my phone but he was super nice and quick! Thank you!craig hammercraig hammer ★★★★★ Works like newBrad KoffenBrad Koffen ★★★★★ Had the battery in my 6 year old iPhone replaced for $52. Originally went to the Apple Store and was told after 3 hours that the battery couldn't be replaced, but they would be more than happy to sell me a new phone. Umm, no thanks. Battery finally gave out completely, wouldn't even charge. Found 911 Tech Repair online, went in right after they opened, and they had no problem installing a replacement battery for $52. Highly recommend and thank you!!Jon SchaeferJon Schaefer ★★★★★ Fantastic service - brought them a dead laptop and they were able to fix the small issue on the board without having to just buy a new board at 4 times the cost. And it was done in one day.Joseph FedeleJoseph Fedele ★★★★★ Frank took excellent care of my Xbox series x, at a very affordable price! This is the guy to go to, very knowledgeable on what he is doing. Will also fix your issue in a timely manner, got my console back the next day with 0 issues. He even went the extra mile and completely cleaned it! Awesome job Frank!Reese LeVaultReese LeVault ★★★★★ Wedge was so helpful. Best customer service I have had in a long time. Very honest and upfront about my device and it's issues. Even leant me a free charger while I was unable to use mine.Brittany H.Brittany H. ★★★★★ We come here for all of our electronics and the service is phenomenal! Highly recommend! The owner is always helpful and knowledgeable.theresa sonnevilletheresa sonneville ★★★★★ So helpful and so kind! I'm so glad I found this facility and that they were able to fix my phone. Thank you!!A. Google UserA. Google User ★★★★★ Cell phones fixed properly and promptly!!Ciara FlanaganCiara Flanagan ★★★★★ Very professional and had my phone fixed in no time. I would definitely recommend super knowledgeable!Reyna RodriguezReyna Rodriguez ★★★★★ This is my fourth time coming to this establishment and I will always return! Fast great service!Judi CurtinJudi Curtin ★★★★★ The gentleman was extremely knowledgeable, honest and very reasonable.Aida FreyAida Frey ★★★★★ Great service and was extremely nice!Judith LandessJudith Landess ★★★★★ I cannot express the amount of gratitude I have for Frank and the work he does. My MacBook Air is 3 years old, and the day after my apple care expired, I spilled coffee (with milk and sugar, of course) all over myself and my computer. Frank was kind and honest, sharing that he would have to take my computer apart to see the extent of the damage and whether it was salvageable. Within 24 hours he called back and said that he could fix it and quoted me an incredibly affordable price. Within a week and half I got my computer back, working just as well as she did the day before I almost destroyed her. I highly recommend Frank to anyone who is in need of tech repair, he is truly the best and I am forever grateful.SockratarianSarahSockratarianSarah ★★★★★ Had a broken home button and this was the quickest and most reasonably priced repair in the area. He had the phone turned around way faster than I expected. I will definitely be bringing my laptop in for a repair as well soon!Smiley GlitterSmiley Glitter ★★★★★ They tried to fix my son's game system, too much damage. At least they where honest and tried...NathanNathan ★★★★★ Very smart fixes - you won't find better help and perfect repairs at such a low price. This is by far the cheapest and most helpful repair shop for cell phones and electronics that I know of. 10/10Jill BirdwellJill Birdwell ★★★★★ Just walked in and he was able to do some thing to my phone and it turned back on immediately! Very helpful placeMarissa PowellMarissa Powell ★★★★★ Super fast! Was very surprised how quick he fixed my phone screen. Looks great.Xhristi XoXhristi Xo ★★★★★ Frank did an amazing screen repair on a cellphone I needed to be fixed fast. Phone screen cracked a bit and caused the LCD to get damaged between Tuesday/Wednesday midnight. Contacted Frank early open hours on Wednesday and he was able to let me know he could have the cellphone parts overnight to him on Thursday morning for a small additional fee and would have the cellphone fixed and ready the very same day on Thursday for me to be able to pick up 😎 or I could wait for 2-3 days till parts arrived. I needed the phone fixed before the weekend and I didn't hesitate to have the parts overnight. So I would say I had the cellphone fixed within 24-30 hours. From searching repair shops online, contacting different places, finding out 911 Tech Repair offered the best deal with service, dropping off phone, getting it fixed, and seeing how an amazing job Frank did!!!☆☆☆☆☆HIGHLY RECOMMEND 😁Christina KujawaChristina Kujawa ★★★★★ I will highly recommend for this store to go to for any kind of iphone screen crack repair. I can trust this store to repair any kind of phone and tablet even computer with his experienced knowledge. Reasonable cost.Caryn DewittCaryn Dewitt ★★★★★ He's always great with all my questions and old technology I have him fix.Jukeboxguy 0000Jukeboxguy 0000 ★★★★★ If you have a problem with a phone computer laptop Et cetera this is the place to go.Kristen AlshanskiKristen Alshanski ★★★★★ Got my Nintendo Switch repaired here after it suddenly stopped working. The service was fast, reasonably-priced, and zero hassle.Lynnelle SavellaLynnelle Savella ★★★★★ Frank is a lifesaver! Both of the hinges on my laptop popped off, and I was worried that it couldn’t be fixed before finals. Not only did Frank talk me through multiple repair options (and price points)- he also finished fixing it a few days earlier than expected, and gave me advice on how to avoid similar problems in the future. Great experience overall 🙂Leonardo CarmenLeonardo Carmen ★★★★★ Great service at a fair price. Technician here is very knowledgeable and professional. I would definitely recommend their serviceAnnemarie ZubrzyckiAnnemarie Zubrzycki ★★★★★ This was our first time here and the service was incredible! We got our Xbox back within hours of dropping it off and it was $100 cheaper than the other place I called. I HIGHLY recommend this place.Lori KirkelieLori Kirkelie ★★★★★ Always helpful, honest and affordable. Used this place several times.Jen CrickJen Crick ★★★★★ My computer died on a Saturday, and I had a TON of work I needed to get finished before the next work week. I called 911 Tech Repair and they were able to do a quick fix until a new battery could be installed. Professional, prompt, and extremely efficient! They really helped to ease the stress of the situation for a very non-techie user!!Craig PetersenCraig Petersen ★★★★★ Super friendly and fast service. I’ve had multiple cell phone issues and desktop problems they fix every time. Great experience.Tim CopelandTim Copeland ★★★★★ Great shop. Quickly replaced my iPad cracked screen same day and it was a reasonable cost. I would use this shop againzachary levyzachary levy ★★★★★ I had a wonderful experience with working with Wedge today.I was having an issue where my iphone 12 speaker crapped out. Apple wanted to charge me $500 for the repair. I called every repair place within a 10 mile radius to get quote for repair which ranged from $70-$130 from 3rd parties. Most of the techs I spoke to gave me a warning that when repairing the earphone speaker there was a risk the the face ID cable will be damaged beyond repair. When I Called 911 tech, they assured me that this was not the case. They got me fixed up in less than an hour for $80 and everything works beautifully. You can tell that Wedge has a passion for the work that he does. 10/10 would recommendZach L.Zach L. ★★★★★ I had a wonderful experience with working with Wedge today. I was having an issue where my iphone 12 speaker crapped out. Apple wanted to charge me $500...Google UserGoogle User ★★★★★ Great place to get electronics fixed.ErnieErnie ★★★★★ They helped me with my IPhone 13 ProMax. Didn’t turn on for some reason, was about to go through warranty and purchase a new one. They helped me out by making it turn on and didn’t charge me! Very happy with service!Peggy EidenPeggy Eiden ★★★★★ Water was spilt on my laptop. 911 fixed it at reasonable price. Had new phone problems;they checked it out, explain the issue at no $with no chargeJim ReichertJim Reichert ★★★★★ Recommending this place to everyone I know for their phone repairs and replacements. The guy here did a wonderful job replacing a battery on my Samsung phone - and was able to undo the lousy job I did trying to do it myself beforehand. Easy-peasy and no shenanigans!Mauro AlbizuresMauro Albizures ★★★★★ They are really helpful there, thanks for everythingJennifer FormicaJennifer Formica ★★★★★ I somehow got my charger stuck in the charging port of my phone. My uncle recommended me to 911 Tech Repair, so I went in very desperate. I told them the problem, and I am not even joking they fixed it in 30 seconds! My mind was blown. I will definitely be going back here if I have any more problems!GooseGoose ★★★★★ Fast service. Tried to find issue with cell. Told me $$ to fix and gave 2 options. They made effort but I passed. I would go back. Straight shooters.House Of MalachorHouse Of Malachor ★★★★★ Good people, and honest.Kent A.Kent A. ★★★★★ Brought iPad back from the dead after water exposure. Saved me $700 over buying a new one.Roger MetzlerRoger Metzler ★★★★★ Very knowledgeable and explains clearly.Mike BleierMike Bleier ★★★★★ I have had nothing but positive experiences here. Prices are fair and the work is done fast, sometimes while you wait, but usually within a day or two max.The guy here was one able to find a motherboard for my all-in-one pc and install it for 1/3 of the cost that I was quoted elsewhere.I've now used this business 5 or 6 times over the years and I find it to be extremely high quality work for a reasonable price. I would absolutely recommend this business to anyone without hesitation!Tammy MuhrTammy Muhr ★★★★★ Extremely satisfied with the work done and their customer service! Rather than replace my laptop, their recommendation to upgrade a few things worked out just as well and for a lot less!Can't say enough about Wedge. He is very knowledgeable, thorough and honest. And the turn around time was quick.I'll bring all my electronic issues to 911 Tech Repair first!Jade S.Jade S. ★★★★★ The TRUE 911 tech repair! I needed an HDMI port fixed on a PlayStation for my little brothers birthday gift and it was repaired IMMEDIATELY. I showed up 5...Corina M.Corina M. ★★★★★ I've taken a few of my devices to this place. Each time the work was explained up front with pricing then completed within an hour. Recently he replaced the...Bianca A.Bianca A. ★★★★★ I am very happy with WEDGE at 911 Tech Repair. My daughter broke her iPad screen right before a big road trip and there was no way I was going to leave...js_loader

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Years In Business