In-Home or On-Site Services
A computer technician may need to come to your home when the problem involves your home network, connected devices, or setup. Most hardware repairs and software services can be completed in the shop.
In-Home or On-Site Services
A home visit is helpful for:
- Wi-Fi, internet, and router problems
- Connecting computers, phones, tablets, printers, and smart TVs
- Setting up a home office or new computer
- Printer and peripheral installation
- Network setup and troubleshooting
- Smart-home and streaming device setup
- Computer training and one-on-one assistance
- Problems that occur only when using equipment at home
- Cable management and connecting home technology
Services Completed in the Shop (Most Economical)
Shop repairs are generally best for:
- Computer, laptop, phone, and tablet diagnostics
- Screen, battery, charging port, keyboard, and other hardware repairs
- Hard drive or SSD replacement and upgrades
- RAM, fan, power supply, and other component replacements
- Virus and malware removal
- Operating system repairs and reinstallations
- Data transfers, backups, and data recovery
- Computers that will not turn on or are running slowly
- Liquid, physical, or accidental damage
- Game console repair and troubleshooting
- Custom computer builds and upgrades
- Device cleaning, tune-ups, and performance optimization
Not sure whether you need an in-home visit or shop service? 911 Tech Repair can help! Our technicians provide in-home assistance for Wi-Fi, networking, device setup, printers, home offices, and technology training. For repairs requiring specialized tools, parts, diagnostics, or disassembly, we service computers, phones, tablets, and game consoles in our shop. Contact us today, and we’ll help determine the best service option for your needs.
NOTE: We primarily provide repair services at our Crystal Lake & Grayslake locations. When technician availability and the type of repair permit, we also offer in-home computer service to customers.