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In Crystal Lake

911 Tech Repair in Crystal Lake, Illinois provides expert Cell Phone Repair, Computer Repair, Tablet Repair, iPhone Repair, iPad Repair, iPod Repair and camera and game system repair.

Our Crystal Lake cell phone repair and computer technicians have over 32 years of combined electronics repair experience. We offer immediate repair service with BIG savings. Stop in our store today and see what makes us the area leader!


Cell Phone Repair
Laptop Computer Repair
Desktop Computer Repair
Tablet Repair
Game System Repair
Camera Repair

XFINITY TV, Internet, Phone, and Home Security services. We make it easy!

Crystal Lake Storefront

Crystal Lake Address

911 Tech Repair – Cell Phone Repair & Computer Repair
2510 Illinois 176 C, Crystal Lake, IL 60014

Mon‑Fri 9:00am ‑ 6:00pm
Sat 9:00am – 3:00pm

Google Map of 911 Tech Repair, Crystal Lake Illinois

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    We Repair all Cell Phones, Tablets, Computers and Cameras

    Cell Phone Repair

    Cracked screens, water damage, switches and buttons, charging issues, audio problems, etc. Our Crystal Lake cell phone repair technicians repair Apple iPhone, Samsung Galaxy, Motorola and more.

    Desktop & Laptop Computer Repair

    MAC & PC hardware, software, networking problems, physical damage, virus removal, etc. Our Crystal Lake computer repair technicians repair Apple, HP, Lenovo, Toshiba and more.

    Camera Repair

    Our Crystal Lake location repair photo cameras including lens, main board, charging, LCD, flash, etc. Nikon, Sony, Olympus, Canon and more.

    Tablet Repair

    Our Crystal Lake repair technicians repair cracked screens, water damage, camera, charging, audio and more. Apple iPad, Samsung Galaxy, Microsoft and more.

    Video Camera Repair

    Lens, shutter, battery, water damage, software, etc. Panasonic, Sony, Nikon, Olympus and more.

    Game Console Repair

    Let our Crystal Lake repair technicians get you back in the game. We repair any problem on any game system or game console. X-Box, Playstation, Nintendo and more.

    A Few of our repair services

    Why choose us

    Quality guarantee

    We use OEM and Grade-A aftermarket parts to ensure your mobile device, camera or computer is properly repaired and built to last as if it were in new condition. We also offer a limited lifetime warranty. (see details)

    Corporate services

    Our Crystal Lake location offers business services too. Avoid unexpected computer or mobile device network down time. Our Crystal Lake team of mobile device and computer technicians will make sure your business stays up and running.

    Walk - In Customer service

    We go the extra mile for our customers evident by 100’s of excellent reviews across the internet. Stop in Crystal Lake repair shop today and see what makes us the area leader!

    Privacy policy

    Our company pays special attention to privacy of your data. No information from your gadget or computer will be transferred to a third party. We respect our customers privacy!

    Crystal Lake Google Reviews

    Steve Krom
    22:58 14 Dec 21
    Came in to get my daughters iPhone screen replaced,left a very happy customer,not only did frank replace the broken screen,he had the best price in the area and got it done in under an hour...i saved a fortune with him,so I brought in my 2 iPads with cracked screens and he also repaired the same day at half the price of his competition.highly recommend 911 tech,honest fast and local! He’s now my go to guy .read more
    Beth Mardones
    18:52 06 Nov 21
    I would highly recommend contacting Frank at 911 tech repair if you have the unfortunate need to repair one of your electronics. He was less expensive than the other places that I called and very professional with a quick turnaround time.read more
    fritz clark
    16:22 30 Sep 21
    Amazing shop, had multiple shops try to rip me off on a whole parts and labor repair when all my phone needed was a good cleaning. Everything’s still original with my phone thanks to 911 Tech Repair. Thank you so much!!!read more
    Tom Swieton
    02:04 30 Sep 21
    Frank completed a very difficult repair that a few other computer stores said they didn’t have the tools or ability to do. It was done within a day, and for the exact price that he quoted. (Which was pretty cheap all things considered)read more
    Jonna McMahon
    04:44 04 Sep 21
    So I recently wanted to trade in my cellular device (Galaxy S10) and I was told my phone had too many scratches, My phone company recommended that I stopped by battery plus to get my screen fixed. I’ve stopped by and they gave me a quote of 200 dollars. I thought that price was ridiculous due to the fact my phone was in great shape the only issue was some minor visible scratches. Well I almost settled but I’ve done my own little research and came across this company, conveniently it was 2-3 minutes from my house so I stopped by and the owner (I’m assuming, didn’t catch your name my apology) greeted me and I gave him my phone and was expecting to pay some outrageous price and he looked at me and was like nothing is wrong with the phone, he simply wiped the scratches away and I walked out in like 5 minutes like literally! I highly recommend this company it’s very personal and welcoming. Not slandering the other big name company but this company is the absolute go to! If you’re unsure go to the other company then come here and compare, you will be satisfied and grateful for stopping by! Thank you once again sir! You deserve a grand review!!read more
    Blanca lys Rivera
    18:25 27 Aug 21
    He did an amazing job and quick. I have been here a couple of times. I recommend 100%. And very affordable too!
    David Stahl
    17:46 19 Jul 21
    My iPhone X had broken glass on both sides. I’d even taped the broken glass back on the back. I’d had it repaired in Los Angeles from guys on Craigslist twice before. Frank in the 911 Tech repair office was GREAT! He was understanding and not condescending at all. He fixed both sides, explained how bad the previous work was so bad, and even through in a temporary gel case.read more
    Dyan Doubek
    18:17 01 Jul 21
    Update: Once again, Frank saved the day!! He worked with me to diagnose the problem with my son's xbox and didn't stop until it was fixed and running smoothly. I will ALWAYS fully trust Frank with all of my devices' needs :)Previous review from 4 years ago:I contacted 911 after speaking with three other repair shops which were closer to home. Frank was the only one who instantly knew what was wrong with my cellphone and was able to fix it the same day at an extremely reasonable price!He is very personable and honest and I HIGHLY recommend he be your first stop for tech repair!read more
    Sean Backman
    22:04 18 Jun 21
    Brought my laptop in with a broken screen and Frank was great! Had it repaired fast and it looks brand new! Great work, great service. Thank you Frank!read more
    Trevor Lea
    01:53 28 May 21
    Brought in an Honor G6 with a swollen battery for repair. There was also damage to the frame from being dropped. I believe it was Frank I talked to. He warned me that the phone might not be fixable once it was taken apart due to the damage from the swollen battery and being dropped. He was able to get it apart, replace the battery, fix the broken frame, and get it all back together. Looked like new. The price for the repair was very reasonable. Highly recommended!read more
    Vern Paddock
    14:01 28 Mar 21
    Last week I discovered by 35mm digital camera no longer had power. Since my new battery would not solve the problem I took the camera to the 911 Tech Repair in Crystal Lake. The gentleman solved my problem and now my camera works again. Thank goodness I did not need to buy a new camera after all. So if you ever need repair work on your camera, cell phone or laptop, I highly recommend 911 Tech Repair. I give them 2 thumbs up.read more
    Janet Caccamo
    12:19 27 Mar 21
    If you have any problems with your phone's or tablets or computers this guy really knows his stuff! Frank is top notch is honest and fair, and most of all he's very professional and an expert in his field. I highly recommend everyone going here!read more
    Brittany Howard
    20:40 25 Mar 21
    Having to get your phone/computer repaired is similar to having to get your car fixed. You don't know who to trust or if you're going to get ripped off. On my first iPhone screen crack, I called a couple places and 911 Tech Repair had the best price. Not only that but the owner is very knowledgeable and reliable. Over the last few years, I have used them to fix at least 4 screens (for my 3 kids), water damage phone repair, and a brand new laptop accident. I will continue to do business with him because he's gained a loyal customer with me.read more
    Amanda Walker
    02:57 25 Mar 21
    Brought my very very cracked iPad in, it looked brand new in a few hours!! Prices are great and service is friendly! Definitely will be going back for all my electronic repairs!read more
    Michael Ptaszek
    20:50 23 Mar 21
    Frank is the best. Out of all the repair shops I called in the area, all but this one were stingy and unhelpful. Can't thank Frank enough for his expertise and time with helping repair my speaker. Truly a genuine guy looking to help out people in his community and take care of their electronic repair needs. 10/10 recomendread more
    Maddy Padjen
    15:01 23 Mar 21
    Excellent service. Fixed my laptop quickly and rented me a Chromebook so I could still complete course work and attend online class. Genuinely wanted to help me!read more
    adeline robinson
    21:53 10 Mar 21
    Called to get my ipad's cracked screen fixed and this was the only place that was able to order the parts and get it repaired the next day. The owner was great to chat with and very professional. Pricing was great too. I'd definitely recommend going there for any device repairs! Thanks guys!read more
    Lindsay Diaferio
    17:18 27 Feb 21
    I’ve had to bring in my computer a few times to have fixed and not only are the prices fair, the service is amazing. I got constant updates while they had my computer and the turnaround was very quick. I would use them anytime. I drive a little further just to have them work on my tech because I trust them! Thanks so much 911 Tech Repair!read more
    Denise Samano
    12:27 17 Feb 21
    The owner has rescued us more than one time. This time we needed a new WiFi card for our Crome book. He didn’t have one in stock for our model, so he gave us a loner, at no charge for the week. He had the best price around, as always, my daughter had made a few calls already. Even if he was a bit more money...it’s worth knowing that your equipment is in the best hands. Plus we love our local businesses. We have never had an issue with any work done, but they stand behind all their work. Definitely won’t go anywhere else.read more
    marshalynn meehan
    19:09 15 Feb 21
    The other day I was at this place to have my glass replaced on my Iphone 11 as I thought it was cracked. After the tech looked at my phone he took off the plastic protective cover I had on the glass (High-Definition Tempered Glass by Puregear) and showed me my glass was just fine. It was the protective cover that was cracked in several places. He could have been dishonest by taking my phone in the back room, replace the cover and charge me for a new glass but he was honest. He saved me $159 that it would have cost to replace my glass. I highly recommend this place for phone repairs. Honest and professional.read more
    Stanley L
    19:44 23 Jan 21
    Great place! i waited in my car while he replaced the screen on my iPhone. Very quick! so happy to have found this place as we all know its not if we will break our screens but when! Thanksread more
    Adam Reese
    19:55 20 Jan 21
    My laptop had two separate spills on it. One on the keyboard and one where the battery is located. The laptop wasn't taking a charge and the keys were sticking when I typed. I took my laptop to 911 Tech Repair and told them I needed the laptop fixed ASAP. They were able to fix it in about a week and called me right when it was ready for pick up. It now runs like a brand new Mac Book Pro. Thank you for such a fast repair!read more
    Anthony Gebauer
    03:08 22 Dec 20
    So got my phone screen fixed and so far so good, they go above and beyond to deliver quality work, but also extremely polite, knowledgeable, and they are amazing at keeping you up-to-date. I'm also getting my sons Nintendo switch done here as well can't wait to see how that turns out! Thank you guys for all your hard work and happy holidays.read more
    Ann Murray
    04:45 18 Dec 20
    Frank did an excellent job repairing out laptop that took a soda shower. He cleaned up the liquid damage and minor corrosion. He even removed some viruses. Within 24 hours the laptop was back in business. Thanks, Frank! We will definitely bring our equipment here for repairs.read more
    KT Horton
    13:43 25 Nov 20
    I was so glad they were open at 9am. Very professional and expedited my repair of my work iPhone. Personable staff and reasonable price.read more
    Gretchen Butterfield
    15:18 23 Nov 20
    Frank is great! This is my second time using him for a phone repair. He is the best price around, the best customer service around and always very kind, explaining what he will do and what he recommends each time. Thank you!read more
    Norine Morris
    16:16 05 Nov 20
    Quick turn around, reasonably priced, knowledgeable and friendly.
    Jackie DeForest
    18:07 02 Nov 20
    Frank has great prices on fixing everything. He has replaced my son's ipad screen, my MacBook Pro's whole housing and other issues, and now is replacing an Iphone screen. Definitely recommend him 100% He also looked into the getting a lower price for certain parts for my laptop and was able to fix for less than he quoted at first. Good guy, great work.read more
    Ricardo Stedman
    06:22 03 Sep 20
    Phenomenal. Fast, convenient, no-hassle, and reasonable. The best.
    Rachel Robertson
    14:42 21 Aug 20
    very knowledgeable and upfront about pricing! not the first time they’ve fixed a computer for me and it won’t be the last!read more
    Rachel Napier
    16:31 13 Aug 20
    What I appreciated most from this repair shop is that he looked for every possibility that could've been wrong with my laptop, and he didn't give up on finding a solution. Fixing my Macbook at a very reasonable price, versus other shops who may have charged hundreds more.Highly recommend!!read more
    Destiny Draheim
    17:13 15 Jun 20
    Went in with my phone not playing an audio out loud. The man knew exactly what was wrong with my phone and got it fixed in an hour! Definitely recommend if you dont wanna pay crazy prices anywhere else.read more
    Michael Coehoorn
    18:47 09 Jun 20
    Frank fixed my Mac Mini and did an excellent job. Good work for a fair price. I cannot recommend him enough. Thank you Frank.read more
    Heather H.
    18:22 22 Jan 20
    Absolutely fantastic!! Brought my ipad mini to Apple for a smashed screen & bent housing, they wanted $250 & told me it wasn't worth repairing & wanted to sell me a new device. Searched online for another option, called several other places that couldn't fix it. Then I found 911 Tech repair, so glad I did!! Not only are the prices fantastic, but they had it completely repaired, screen, housing & all, in just a few hours!! I am SO impressed!! I will definitely be going back if the need for a repair arises again!! Thank you!read more
    Monica Balf
    01:13 05 Jan 20
    Super nice, fast and great work on my daughters phone. We were visiting out of town and took care of her phone immediately and did an amazing job!! Thank you!!read more
    Mike Hoffman
    15:01 04 Jan 20
    I went here after the Apple store told me my wife’s phone was nothing more than a paperweight and all of the pictures and memories were gone forever. 30 minutes later I was out the door with a working phone, new battery, an extremely happy wife and not a single lost memory. He even showed her a better way to back up her photos.read more
    0LightningJolt0 .
    15:25 03 Dec 19
    Went in due to my charging port failing. Owner was polite, explained how the port failed and got it up and running in only three hours. Highly recommend this place!read more
    Peggy Stubner
    19:00 29 Nov 19
    Quick and easy. Nice people. Would recommend 100%.
    Lydia Sanchez
    05:44 29 Nov 19
    Such phenomenal service !!!! I definitely recommend to anyone who is looking for great service ! I went in for a cracked LCD screen thinking I was going to need a new phone, Frank fixed my screen within an hour, and replaced my battery! My phone looks brand new again!! I absolutely am satisfied with service from Frank! I drove from WI to Crystal Lake and definitely worth the drive! Will definitely be going in the future!read more
    utubeuser847 .
    16:35 08 Oct 19
    Frank is the best! Quick service very fair price and just a great guy!! He's my go to for all my repairs forever!
    Danielle Williams
    17:06 01 Oct 19
    Amazing establishment! ALWAYS knows exactly what is wrong and exactly how to fix it. Very friendly service and Every time I think somethings not fixable and that I just need a new phone, he proves me wrong. Highly recommend (:read more
    18:04 31 Aug 19
    This guy knows his stuff. I had a 2014 macbook pro with water damage. I replaced the battery and keyboard but I didn't have the tools for a full repair. I saw the reviews on here and sent it over. After some.l complications and persistence, he finally got my laptop working even better than before. Will definitely go back if I need anything else. Oh, and not to mention the prices are very reasonable.read more
    Melissa Hamilton
    15:41 24 Aug 19
    Fast, affordable, and great service!
    Samantha Lombardo
    21:38 05 Aug 19
    I HIGHLY recommend this place they are very reasonably priced and the man that fixed my sons iPad screen was very nice and friendly!read more
    Ryan Furtkamp
    17:09 20 Jun 19
    These guys are great. Got my phone fixed for half the price the insurance would be. And gets it done fast.
    Maryanne Humphrey
    14:52 07 May 19
    Our desktop computer recently had some major issues. It would not stay up, and we were sure that we were going to need a new computer. We were concerned about losing our data and pictures on our almost 9 year old machine. We took the machine in to 911 to have it checked out. We have used 911 before for an iPod that had issues, and were happy with the quality of service. Frank at 911 in Crystal Lake, IL is a great resource, and always very helpful and friendly. He took our machine, and worked on it until he had it fixed. He ran into several issues, and parts needing replacement. Our PC was also full of dust, and Frank cleaned the entire inside. The PC is now immaculate inside ! The PC runs better than it has in YEARS !! If you want quality work, and great customer service, go to Frank at 911 ! The guy is amazingly talented, hard working, diligent to find and repair problems, and also just a great guy !!! We will be sending family and friends to Frank for any future needs, as well as going back to him whenever we encounter any device issues at all. Thank you for great service Frank !!!read more
    Madelyn Nicholson
    18:14 10 Apr 19
    Did a fantastic job replacing my iphone screen. I completely shattered it to the point of no return. This place returned it back to new. Thank you.read more
    T Woodruff
    05:37 05 Mar 19
    Awesome service! Fixed my IPhone screen in like 15 minutes while I waited. Fast friendly and fair pricing. Couldn’t be happier!read more
    Grzegorz Kuc
    17:29 14 Feb 19
    Highly recommended, fast and friendly service. Great price.
    JP Cirigliano
    18:47 09 Feb 19
    Just got my screen replaced on iPhone 7plus. It’s so nice to go to a business that does diligent work at a fast and affordable rate. Anytime I break another I know where I’m going. I would recommend to anyone. GREAT service!read more
    salvatore cirrincione
    15:24 06 Feb 19
    I had dropped my laptop cracked the case and hinges and my touch screen was exposed. Reasonable return time and great service, my laptop is practically brand new couldn’t be happier! Definitely be back with any electronic I have!read more
    Michael Jacobs
    19:25 29 Dec 18
    My daughter damaged her iPhone 7 screen, I got a prompt reply to an email inquiry for price and service times. We got the best price I've found around the area then fast and courteous service once we dropped off the unit for repair.read more
    Craig Greenwald
    21:19 04 Dec 18
    Phone got snowplowed, 911 was able to fix fast and easy for a reasonable price. Highly recommend.
    Riley Tonkin
    18:14 10 Nov 18
    I came here with a rare chip for an obscure car's ECU with broken pins on the mating socket and was hoping this shop could fix or replace the pins. The original socket that was broken apparently was nearly impossible to find a replacement for so I ended up bringing in the closest thing I could find. Given this wasn't a phone or computer or anything remotely common, I realized I was being a difficult customer, but after talking for a bit, it was clear he took pride in the quality of his work, and agreed to fix my weird electronic. His price was very fair and work was excellent. I came back with this chip later with some questions because I was having issues with it, and he helped me figure out that the pins were flipped for my application (no fault of his) and offered to redo it with the pins flipped at no cost. No issues since. I absolutely recommend this shop over all others in the area! Great guy, great work, great price.read more
    Dave Beck
    23:34 01 Nov 18
    Took my IPhone 7 with a completely shattered screen and bent housing! Took him barely an hour to make my phone good as new for a very reasonable price! I would encourage anyone to go here for your cellphone repair needs! He works magic!!read more
    DAM Bowdam
    18:15 05 Aug 18
    The man was great, he new I was from out of town and fixed it in 30 mins. The best..!
    Karina Lenay
    01:27 28 Jul 18
    Great service Frank Was So nice and Defly Great price for screen fixFor 6s plus Fast And Neat Work . Defly recommend This Placeread more
    Tracy Henken
    22:50 21 Jul 18
    They have worked on many phones and a Macbook for us and fixed them every time! Great prices and service. We highly recommend.read more
    Kirsten S
    20:01 20 Jul 18
    Great quick service at the best price. Thank you
    Ashley Domingo
    16:29 25 May 18
    Definitely recommend to anyone!!! He fixed my phone so fast and was very helpful! ?
    Brennan Stieber
    15:51 23 May 18
    Broke my phone a day before vacation. Was in a panic to get it fixed before I left. Frank repaired my phone within 30 minutes! He's also an extremely nice guy! And the pricing was amazing compared to other stores / getting a new phone. Would recommend to anyone looking to fix their phone!read more
    Andrew Ross
    15:03 17 May 18
    Fast service, great price. My phone is like new.
    Chloe Hartmann
    20:52 05 Mar 18
    I took my IPhone 8 Plus here to replace my shattered screen. I could not be any more pleased with the service I received. Frank took great care of my phone and repaired it in a timely fashion. The price was extremely reasonable, and much cheaper compared to the Apple Store. I will be recommending this business to my friends and family!read more
    Kenya Miller
    16:47 17 Feb 18
    Tech was very helpful and had a wonderful personality. Will refer to anyone needing help in this department.
    Carolina Zaya
    05:20 24 Jan 18
    Highest quality workmanship! Inexpensive and great pricing! Honest customer service! Thank you Frank for the awesome experience! My first time here and I highly recommend!! Repaired my cell phone perfectly and quickly! Will definitely go back for any other needs!!read more
    E. Garcia
    21:40 18 Oct 17
    affordable, QUICK and efficient!!! 911 tech repair not only offered the best price they even managed to repair my phone in such a short amount of time. Frank is amazing and i will definitely recommend this place to everyone from now on!!!read more
    Courtney Danner
    15:49 09 Oct 17
    Awesome service - ordered my part and installed the new back super fast. Super reasonable price. Highly recommend 911 Repair. I was able to meet the deadline and requirements from Samsung to sell my old phone back for $450!! Hello new Note8!read more
    R G
    19:33 05 Oct 17
    I called multiple repair places from Rockford to Crystal Lake and 911 Tech Repair was priced the BEST by $25 dollars (iPhone 6 cracked screen repair). Have already been recommending this place to my family and friends! My phone looks as though nothing ever happened. Great work and great price!read more
    Robert Carter
    14:02 15 Sep 17
    I have gone here on multiple occasions and EVERY TIME I leave happy. If for some reason things don't work later on, he fixes it for free. Each time I have returned to get a different product fixed, we end up talking as if we have been friends for years. That speaks volumes to this man's character and customer support.read more
    Mark Halvorson
    19:48 26 Aug 17
    Frank at 911 Tech Repair did a fantastic job communicating the problem, projecting the results, and finishing the job. I dropped my iPhone in water, and it was shutting on and off and the LCD was damaged. Frank gave me a good expectation of what he'd find and what it would cost, as well as chances for success. Two days later and for much less money than I expected, my phone is in great shape! He pulled a considerable amount of water out, removed corrosion, replaced the LCD and battery. Good as new, and I'll keep this place in mind for any further trouble I have.read more
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    Certified Crystal Lake Experts

    We fix all the popular brands (and some not so popular)

    We repair over 3500+ different makes and models of cell phones, computers, tablets, game systems and cameras. Our knowledge, commitment and experience of the mobile device, computer repair, game console systems repair and camera repair industry clearly gives us the edge over others who merely dabble in our world.