911 Tech Repair: Your Computer Repair Experts for Cary, Crystal Lake, Wauconda, Island Lake & McHenry, IL

911 LogoAs a tech-savvy consumer, you rely heavily on your computer and other digital devices in both your personal and professional life. When one of these critical tools experiences a technical issue, you need a fast, affordable solution to get back up and running. That’s where 911 Tech Repair comes in. With convenient locations throughout Northern Illinois including Cary, Crystal Lake, Fox River Grove, LakemoorWauconda, Island Lake and McHenry, 911 Tech Repair is your trusted source for computer repair and tech support. Their certified technicians have the experience and expertise to diagnose and resolve virtually any software or hardware problem on Windows and Mac computers, as well as issues affecting smartphones, tablets, gaming consoles and other electronics. 911 Tech Repair is dedicated to providing exceptional customer service and the highest quality repairs to get your devices functioning like new again. For computer repair you can count on, 911 Tech Repair is the first and only call you need to make.

About 911 Tech Repair

Professional Computer Repair and Service

Computer manufactures we repair Apple, HP, Acer, Toshiba, Lenovo, Dell

911 Tech Repair offers professional computer repair and service for residential and business customers across Cary, Crystal Lake, Wauconda, Fox River Grove, Lakemoor, Island Lake and McHenry Illinois. Our certified technicians have over 15 years of experience providing affordable, high-quality repair and maintenance for PCs, Macs, tablets, smartphones and other devices.

We handle a wide range of issues including software troubleshooting, hardware repair and replacement, data recovery, virus removal, networking, and computer optimization. If your computer is running slowly, frequently freezes or crashes, won’t turn on, needs a hardware upgrade, or has been infected with malware, our technicians can diagnose and resolve the problem quickly and efficiently.

Our goal is to get your technology working again as fast as possible while providing exceptional customer service. We offer same-day service for most repairs and a 90-day warranty on all parts and labor.

To start, call or schedule an appointment on our website for an initial diagnostic. Our technicians will evaluate your device, determine the issue, and provide an estimate for repairs before performing any work. Once approved, we’ll get to work resolving the problem, running diagnostics to ensure all systems are functioning properly before returning your device.

With regular maintenance from 911 Tech Repair, you can keep your technology running smoothly and prevent expensive repairs down the road. From tune-ups, data backup, and security solutions to hardware upgrades and more, we provide comprehensive support plans tailored to your needs.

Whether you’re a home user with a single laptop issue or a business depending on an entire network of PCs and servers, 911 Tech Repair has the experience and expertise to get the job done right. Our certified technicians provide fast, affordable solutions to keep all your technology running at peak performance. Call us today to schedule your repair or discuss a customized support plan.

Our Expert Computer Repair Services in Cary, Fox River Grove, Lakemoor, Crystal Lake, Wauconda, Island Lake & McHenry, IL

Our Expert Computer Repair Services

At 911 Tech Repair, our certified technicians have the experience and expertise to handle all of your computer repair needs. Whether your laptop is running slowly, your desktop won’t turn on, or you have a software issue, we have the solution.

Our services include:

  • Diagnostic and troubleshooting: We conduct a thorough evaluation of your computer to determine what is causing the problem. This helps us recommend the most affordable and effective solution.
  • Virus and malware removal: We scan your computer to locate any viruses, spyware or other malicious software and safely remove them. We can also install antivirus software to help prevent future infections.
  • Operating system installation and upgrades: If your computer needs a fresh installation or upgrade of Windows or Mac OS, we can perform the installation and ensure all of your files and settings are migrated properly.
  • Software installation and troubleshooting: We can install software like Microsoft Office or Adobe Creative Cloud and troubleshoot any issues you’re having with the programs.
  • Data backup and recovery: We provide data backup services to protect your files in case of a system crash or other failure. And if you’ve already lost access to your data, we use powerful data recovery tools to retrieve as much information as possible.
  • Hardware repair and replacement: If there are issues with your computer’s hardware components like the hard drive, memory, or power supply, we can repair or replace the parts to get your computer working again.
  • And more: We also offer services like printer troubleshooting, cloud file syncing, and computer tune-ups to keep your devices running smoothly.

With 911 Tech Repair, you’ll get fast, affordable computer repair services from experienced professionals you can trust. Contact us today to schedule a diagnostic or service for your computer. We service Cary, Crystal Lake, Fox River Grove, Lakemoor, Wauconda, Island Lake and McHenry.

Common Computer Problems We Fix

At 911 Tech Repair, our certified technicians have extensive experience diagnosing and repairing common computer issues. We can handle both software and hardware problems to get your device back up and running.

Some of the most frequent problems we see are:

  • Slow computer performance. If your computer is running sluggishly, freezing, or taking a long time to respond, we can perform diagnostics to determine the cause, such as low memory, hard drive errors, or software conflicts. We will then recommend solutions to improve speed and performance.
  • Operating system issues. Problems with Windows, macOS or other operating systems can often be resolved through troubleshooting, software updates, or in some cases may require reinstallation of the OS. Our technicians can backup your files and settings, then reinstall the operating system to factory settings.
  • Virus, spyware and malware removal. If your computer has been infected with viruses, spyware, ransomware or other malware, we use advanced anti-malware tools to fully remove the infection and protect against future attacks. We can also advise you on cybersecurity best practices to help avoid infections going forward.
  • Hardware replacement or repair. We can diagnose and replace or repair faulty hardware components like hard drives, memory modules, processors, motherboards, power supplies, and more. We only use high-quality parts to ensure maximum reliability and longevity.
  • Data recovery. If you have lost access to important files, documents or photos on your computer, we use specialized data recovery tools to extract information from hard drives, SSDs, USB drives and more. We have a high success rate recovering data even from drives that won’t boot.
  • Networking and wireless connectivity issues. Problems accessing shared files, printers or Wi-Fi networks can often be resolved by troubleshooting your routers, modems, network settings and wireless adapters. We can get all your connected devices back online and communicating properly.

By bringing your computer to 911 Tech Repair, you can have confidence that your device will be in capable hands. Our technicians have the experience, knowledge and resources to quickly diagnose and resolve most common computer problems. We look forward to serving you and getting your technology back up and running.

Why Choose 911 Tech Repair for Your Computer Repairs?

When your computer is on the fritz, you want to ensure it receives quality repair service from experienced technicians you can trust. 911 Tech Repair has been providing computer repair and technical support to residents and businesses in Cary, Fox River Grove, Lakemoor, Crystal Lake, Wauconda, Island Lake & McHenry, IL since 2011.

Our certified technicians are highly trained and skilled in diagnosing and repairing issues with all major computer brands and models, including laptops, desktops, Macs, and PC’s. We offer virus and malware removal, data recovery, IT consulting, and network setup services as well. Whether you need emergency repair on a crashed hard drive or routine maintenance to optimize performance, we have the expertise and tools to get your device back up and running.

At 911 Tech Repair, we stand behind our work with a 90-day warranty on all parts and labor. Our goal is to provide you the best possible solution to remedy your computer problems, not just perform a quick fix. We take the time to evaluate the root cause of issues to prevent future downtime and maximize the lifespan of your tech investments.

Our shop offers a comfortable lounge with free Wi-Fi where you can relax while we assess and repair your computer. We also provide free repair estimates and diagnostics. If you prefer to drop off your computer, we offer a convenient key drop box for after-hours service.

For over 10 years, 911 Tech Repair has delivered honest, affordable computer repair and technical support services to keep individuals and businesses connected and productive. Whether you need emergency on-site support or scheduled maintenance, you can rely on our experienced technicians to get your technology back up and running as quickly as possible. We service all major brands of PCs, Macs, laptops, and computer peripherals at competitive rates.

Put your trust in the certified professionals at 911 Tech Repair for all your computer repair needs. Call or schedule an appointment on our website today. We look forward to serving you!

Our Certified Technicians

At 911 Tech Repair, our knowledgeable technicians are highly trained and certified to repair all major brands of computers and IT equipment. Our technicians stay up-to-date with ongoing training to provide the latest solutions for hardware and software issues.

When you bring your device into our shop or have one of our technicians come to you for on-site service, you can rest assured your computer or IT equipment is in capable hands. Our technicians will conduct a thorough diagnostic to determine the underlying problem and explain the necessary repairs in an easy to understand manner using layman’s terms.

Once the diagnostic is complete and repairs approved, our technicians get to work promptly resolving any software, hardware, or configuration problems. Typical services performed by our technicians include:

  • Operating system installation, reinstallation, repair and upgrades (e.g. Windows, Mac OS, Chrome OS)
  • Virus, malware and spyware removal
  • Hardware component installation, replacement or repair (e.g. memory, hard drives, motherboards)
  • Peripheral device troubleshooting and repair (e.g. printers, scanners)
  • Networking and wireless connectivity issues
  • Data backup and recovery
  • Tune-ups and optimization to improve performance

Our goal is to get your device back up and running as quickly as possible while providing quality workmanship and customer service. When service is complete, our technicians will test your computer or equipment to ensure all issues have been properly resolved before returning your device.

With our certified technicians, you can feel confident bringing any PC, Mac or IT equipment to 911 Tech Repair for quality repair and service. Contact us today to schedule a diagnostic or repair and get your device working like new again.

Computer Repair Pricing & Cost Estimates

When in need of computer repair services, most customers want to know upfront how much it will cost. At 911 Tech Repair, we provide free computer diagnostic estimates and affordable repair pricing.

The total cost will depend on the specific issue with your computer and how long it takes our certified technicians to diagnose and fix the problem. We are happy to provide an estimate for any repair before proceeding with the work. If the issue ends up being more complex than anticipated, we will contact you for authorization before continuing.

Common computer repairs and their typical price ranges include:

  • Software issues (virus removal, OS reinstall): $40 to $200
  • Hardware upgrades (memory, hard drive): $100 to $350
  • Screen replacement: $100 to $500
  • Keyboard or mouse replacement: $50 to $150
  • System tune-up (cleaning, optimization): $80 to $200

If your computer is not worth repairing due to age or extensive damage, we can provide a replacement PC along with data migration services. Custom desktop and laptop packages are available for $500 to $1500.

Our certified technicians have years of experience resolving both common and complex computer problems. We use high-quality parts and the latest diagnostic tools to ensure effective, long-lasting repairs. Your satisfaction and data security are our top priorities.

Call 911 Tech Repair today at (815) 893-0250 for professional computer repair services in Cary, Fox River Grove, Lakemoor, Crystal Lake, Wauconda, Island Lake and McHenry, IL. We provide fast, affordable solutions to get your PC running like new again.

Computer Repair Tips & Maintenance

To keep your computer running well, it’s important to perform regular maintenance and follow some best practices. Neglecting necessary upkeep can lead to system slowdowns, software issues, and even hardware failure over time. By dedicating a bit of effort each week to optimizing your computer, you’ll help ensure it continues operating at peak performance for years to come.

Update Your Software Regularly

One of the most important things you can do is install the latest software and security updates for your operating system and programs as soon as they become available. Software updates often contain critical patches to fix vulnerabilities that could be exploited by malware or viruses. They also frequently include performance enhancements and new features. Enable automatic updating on your computer whenever possible.

Perform Regular Scans

Run antivirus and anti-malware scans at least once a week to check for infections. Even if you practice safe browsing habits, malware can find its way onto your system through exploits or infected external media. Use a reputable internet security suite and be sure to schedule regular deep scans in addition to real-time protection.

Clean Up Disk Space

Over time, your hard drive can become cluttered with cached data, temporary files, and other digital debris that take up space and slow down your computer. Use the native disk cleanup utility in your operating system to wipe these unnecessary files. You should also periodically review your downloads, documents, photos, and other folders for large files you no longer need and delete them. Aim to have at least 10-15% of your total disk space free for optimal performance.

Defragment Your Hard Drive

Defragmenting consolidates your files and reorganizes your hard drive so your computer can run more efficiently. This process is especially important if your computer seems to be running slower over time or programs take longer to open. Most Windows computers should be defragmented at least once a month. Mac computers running macOS automatically defragment files in the background, so manual defragmentation is not necessary.

By following these useful tips and dedicating a bit of time each week to computer maintenance, you’ll help your system run as efficiently as possible and minimize problems down the road. Should issues arise with your computer that you’re unable to resolve yourself, don’t hesitate to contact a professional computer repair service for diagnosis and repair.

Frequently Asked Questions About Computer Repair

Many clients have questions about computer repair services. Here are some of the most frequently asked questions about 911 Tech Repair’s computer repair offerings:

What services do you offer?

We offer a wide range of computer repair and technical support services, including:

  • Diagnosing and repairing hardware issues like motherboard, CPU, and memory failures
  • Troubleshooting software and operating system problems
  • Removing viruses, malware, and other security threats
  • Upgrading computer components like memory, storage drives, and graphics cards
  • Performing computer tune-ups to improve system performance
  • Backing up and restoring data
  • Setting up new computers, printers, networks, and other devices

Do you repair laptops and desktops?

Yes, we repair both laptop and desktop computers. Our technicians are experienced in servicing all major brands of Windows PCs, Macs, and Chromebooks.

How long will repairs take?

The time required for repairs depends on the specific issues with your computer and parts that may need to be ordered. We will provide an estimate of the expected turnaround time when you drop off your computer. Most standard repairs and tune-ups can be completed within 1 to 2 business days. We will contact you if any additional time is required.

Do you offer emergency or same-day service?

We understand that computer issues can be frustrating and disruptive. Although we can’t guarantee same-day service, we offer emergency walk-in appointments and will work to diagnose and resolve critical issues as quickly as possible, often within 0 to 1 business days. For the fastest turnaround, we recommend calling ahead to schedule an emergency appointment.

Contact 911 Tech Repair for Fast, Reliable Computer Repair in Cary, Crystal Lake, Wauconda, Island Lake & McHenry, IL

When your computer is experiencing issues, it’s critical to contact a reputable repair service for fast, affordable solutions. 911 Tech Repair is a computer repair company serving Cary, Fox River Grove, Lakemoor, Crystal Lake, Wauconda, Island Lake, McHenry, IL and surrounding areas. Our certified technicians have over 15 years of experience repairing desktops, laptops, Macs, and mobile devices.

Diagnosing Your Computer Problems

Our technicians will diagnose your computer problems and determine the best solutions to get your device back up and running. We handle software issues like virus and malware removal, Windows reinstallation, and software upgrades. For hardware problems, we replace or repair components like hard drives, memory modules, power supplies, and motherboards.

Affordable, High-Quality Service

At 911 Tech Repair, we value our customers and their time. Our affordable fees include a free diagnostic, and we offer flat-rate pricing so there are no surprise fees after service. We only use high-quality parts to ensure full functionality and longer lifespan. Our goal is to get you back to work or enjoying your technology as quickly as possible.

Convenient Options for Service

We make it easy to get your computer serviced with multiple options for repair:

•In-store service – Drop off and pick up your computer at our store during business hours. Most repairs are completed within 24 to 48 hours.

•Remote support – For software issues, we can often resolve problems remotely while you’re using your computer. Simply give us a call, and our technician will connect to your device and implement solutions.

•On-site service – If you prefer, our technician can come directly to your home or business to repair your computer on-site. On-site service is available for an additional fee.

•Mail-in service – Ship your computer to us, and we will diagnose, repair, and ship it back to you. Mail-in service is available for customers outside our service area.

Don’t delay—contact 911 Tech Repair today for all your computer repair needs. We are committed to providing the best service and solutions to get your device functioning properly again. Call or visit our website to schedule an appointment or request remote support. Our friendly staff is ready to help resolve your technology troubles.


You don’t have time for your computer to be down or experiencing issues. As a local, family-owned business, 911 Tech Repair understands the importance of providing fast, affordable computer repair and service. Their certified technicians have the experience and expertise to diagnose and fix your PC or Mac, often within 24 hours or less. From software and hardware upgrades to virus removal and data backup and recovery, they handle it all. 911 Tech Repair has served thousands of residential and business customers across Cary, Crystal Lake, Fox River Grove, Lakemoor, Wauconda, Island Lake, McHenry, and surrounding areas. Whether you need emergency service or routine maintenance, you can rely on them to get your technology working and keep your digital life running smoothly. For computer repair you can trust, call 911 Tech Repair today.